Frequently Asked Questions
Is parking available?
Yes, our parking is located behind Tuana Hair Design.
How far in advance should I book my appointment?
Scheduling an appointment as soon as you can is ideal. Our stylist generally book out many week ahead but it depends on the stylist you choose, the day and time. Evening and Saturday appointments are filled more quickly than weekday appointments. We recommend pre-booking your next appointment at check-out before leaving the salon, or booking your appointment online.
How far in advance should I arrive before my appointment?
In order to maximize your appointment time, we recommend that you arrive approximately fifteen minutes prior to your appointment.
How much notice is needed to cancel my appointment?
Tuana Hair Design requires 24 hours notice for any canceled appointments and rescheduling. Please advise the Salon immediately if you must cancel or reschedule an appointment to avoid a short notice cancellation fee.
Can I add the tip on my credit card?
Yes, you can add it to your credit card or give cash directly to your stylist.
What should I wear?
We suggest you wear suitable clothing based on your services. Avoid wearing turtle necks or bulky tops when having a chemical service. You will be given a smock upon arrival to protect clothing. Tuana's will not be held responsible for any damaged clothing or personal articles during any procedure.
Why are there different prices for different stylists?
Tuana works on a level system, so depending on the level of the stylist will determine the price. We have a skill certification/education program that all of our stylists and technicians progress through. As their skill, experience, and demand increase, they are promoted to the next price level.
What is Tuana's policy about children, cell phones, and pagers?
In order to maintain a peaceful and relaxing environment, we kindly request that children without an appointment remain at home, and that all cell phones and pagers be turned off.
How can I get the hair style you gave me at home?
Your appointment is also an education, so please feel free to ask us about techniques, products you can use to get the best results, and your cut. We're happy to answer any questions so that you can keep up your look from home!
My hair is dry and has split ends, how can I make it look better?
The best solution for broken and split hair is a cut. To maintain healthy looking hair we recommend using our Kerastase Deep Conditioning Treatment on damp hair, then blow-drying and quickly
smoothing any damaged ends with a straightening iron for a silky smooth look.
Any inquiries may be directed to
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or feel free to call us at 970-472-0522.



